COVID-19: New Visitation Guidelines. Click here for what to expect at ChristianaCare during COVID-19.


COVID-19: New Visitation Guidelines. Click here for what to expect at ChristianaCare during COVID-19.

The Academy

Achieving Competency Today (ACT) Team Facilitator Development (ATFD)

Achieving Competency Today (Act) Team Facilitator Development (Atfd)
The ACT team facilitator development program teaches facilitators how to successfully engage all team members and increase team effectiveness. The design is to instruct participants on the principles of effective group facilitation through interactive class discussion, individual mentoring, while co-facilitating an ACT Team. The goal of this program is to develop effective individuals who will facilitate future improvement project teams, provide further organizational learning and institutional success in improvement science.
Subject Area Level
Improvement Science Advanced
Audience Delivery
Program Managers, Supervisors, Quality and Safety professionals, Nurses, Residents/Fellows, Physicians, Pharmacists, Allied Health professionals, other individuals with advanced improvement science experience. Facilitated group discussion sessions with unstructured dialogue, storytelling, and role-playing, where participants share practices and specific experiences with teams. Application of key concepts in a one-to-one mentoring relationship as co-facilitator of an ACT Team.
Requirements Pre-Requisites
Completion of Achieving ACT Course or other equivalent knowledge or approved Improvement Science training. Participation must be pre-approved by immediate supervisor, program manager and/or department head. Masters degree, Certification in Medical Quality (CMQ), Certified Professional in Healthcare Quality (CPHQ), or Lean Six Sigma Blackbelt certified (LSSBB).
Credits/Certification Length
Certificate of completion. 9 hours over six sessions plus co-facilitation of Fall or Winter ACT course (13-week course).
Date(s) Registration
Summer 2022
June 1, June 15, June 29, July 13, July 27, August 10, 3:00p.m.-4:30p.m.
Apply on the ACT Team Facilitator Development form. Because of the structure and individual mentoring, class size is limited.
Fee(s) Contact Information
No charge for ChristianaCare employees, Medical-Dental staff and credentialed providers. Claire Rudolph, Administrative Coordinator, 302-733-1237
Loretta Consiglio-Ward, Program Manager, 302-733-5943.

John H. Ammon Medical Education Center
2nd Floor, Suite 2E65A
4755 Ogletown-Stanton Road
Newark, DE 19718 directions

Phone: 302-733-5943