Resources for Residents
- In case of an emergency or urgent need, call Vital WorkLife at 877-731-3949. Vital provides 24/7 confidential counseling on demand. To access support right away for yourself or a colleague, call Vital and ask the customer service representative to connect you with a counselor immediately. The service is completely confidential and free to all members of Christiana Care’s Medical-Dental staff and their families. Vital WorkLife also offers behavioral health, peer coaching, and work-life assistance (concierge) services. To learn more, visit vitalworklife.com (Username: CCHS, Password: member), or call 877-731-3949.
- Resource Liaison Line: 302-319-1304. Our confidential in-house Resource Liaison Line offers referrals to mental health and wellbeing services such as counseling/psychotherapy, psychiatric care and coaching. Calls to the Resource Liaison Line are typically returned by a member of our staff within 24 hours. In case of an emergency or urgent need, please call Vital Worklife at 877-731-3949.
- The Care for the Caregiver Peer Support Program offers assistance following an adverse event.
- The Provider Litigation Support Program promotes understanding of the legal process and support for the associated stress through the use of Provider Litigation Mentors and Educational Reading.
- Resource Liaison Line: 302-319-1304. Call our confidential in-house Resource Liaison Line for referrals to mental health and wellbeing services such as counseling/psychotherapy, psychiatric care, and coaching. The Resource Line does not provide therapy or counseling, but calls are confidential and can help connect you to appropriate services quickly. The Resource Liaison Line is checked once daily and calls/texts are typically returned in less than 24 hours. In case of an emergency or urgent need, please call Vital WorkLife at 877-731-3949. Vital provides 24/7 confidential counseling on demand. To access support right away for yourself or a colleagues, call Vital and ask the customer service representative to connect you with a counselor immediately.
- Dr. Lani Nelson-Zlupko is an excellent licensed therapist who provides counseling dealing with stress, anxiety, and work-life balance. First three visits are covered by the residency program. 302-543-6296, Lani@LNZconsulting.com
- Dr. Sandeep Gupta is a psychiatrist who can be seen for medical management. First three visits are covered by the residency program.
302-478-6199 or 302-312-9478
- Dr. David York is a clinical psychologist who offers psycho-educational, cognitive, learning style, career interest, personality, and other forms of psychological assessment to residents. If you are academically under-performing, experiencing difficulties or distress, or simply want to learn more about yourself, you may contact him at DYork@christianacare.org or call him at 302-623-0201.
All consultations with Dr. York, whether initiated by the resident or his/her program director(s), are undertaken as independent consultations directly to the resident. When referred by a residency program director, Dr. York will describe the relevant parameters regarding confidentiality so that you can make an informed decision regarding the potential benefits and risks of participating in a psychological assessment before making an appointment.
Wellbeing & Resiliency Development Initiatives:
- Paws to De-Stress – On a quarterly basis, the Center for Provider Wellbeing helps our extraordinary people connect with their stress-reducing furry friends.
Writing as Healing Workshops – Since the 1990s, collaborative research by physicians, psychologists, writers, and humanities scholars has demonstrated the effectiveness of Reflective Writing Workshops in relieving stress, promoting physician wellbeing, and improving doctor-patient communication. Workshops are taught by an experienced University of Delaware professor, Dr. Joan DelFattore. Workshops are held during MICU rotations.
- Thank You Project – Hosted by the The Center for Provider Wellbeing, this project to helps patients and their families express their thanks and appreciation to the caregivers who touched their lives.
- Ice Cream Rounds – Ice Cream Rounds (ICR) are quarterly residents-only supportive and reflective sessions that occur during protected lecture time. During ICR, residents are encouraged to think deeply about the challenges and opportunities encountered during this capstone training experience, and to share their experiences and developing wisdom with each other. ICR began as a pilot project in 2016 in Emergency Medicine, OB-GYN, Surgery, and Family Medicine residencies, but has since expanded to the majority of medical and dental residencies offered at Christiana Care.
- Winternfest – The life of an intern includes plenty of hard work and stress. In February, interns are treated to a special time-out to focus on their own health, wellness and work/life balance at an event called Winternfest.
- The project Looking Back/Paying Forward: #messagetomyinternself invited the graduating classes of 2016 and 2017 to reflect on the wisdom and perspective they gained over the course of their residency. Read some of the messages they shared for new residents coming to Christiana Care.
- EHR User Experience Group – The task force will partner with Medical Informatics to drive improvements in the acute care physician and APC EHR user experience, and with External Affairs/Physician Relations to communicate successes. The initial focus will be on the CCHP EHR user experience, with planned expansion of scope based upon learnings from initial work and data analysis.
- The Resident Wellbeing Committee was founded to promote a culture of wellness and resiliency within the training environment. We provide our colleagues with a multitude of wellness resources addressing topics such as second victim syndrome, compassion fatigue, caregiver burnout, resiliency, and suicide prevention. The committee consists of resident champions from each of our programs.