ChristianaCare

Surgery and appointment information – Learn more

For the safety of our patients and caregivers, we have expanded and changed how we deliver care to reduce the spread of COVID-19.

Depending on your medical needs, your appointments could take place in-person, by phone or by video. There may be times when an appointment or procedure may be rescheduled. In which case, we will contact you to let you know. Rest assured, all urgent needs will be addressed promptly.

Existing ChristianaCare patients can request an appointment using their patient portal account.

Visitor restrictions are still in place for your protection. Please refer to our visitor policy for more details.

Our operating rooms are now accommodating elective procedures.

As an added safety measure, all patients will be screened for COVID-19. If needed, your doctor will order a COVID-19 test to be performed at a ChristianaCare laboratory three to five days before your procedure.

Perioperative Evaluation & Treatment Service (POETS)

Perioperative Evaluation & Treatment Service (POETS)

As you prepare for surgery, ChristianaCare’s new Perioperative Evaluation & Treatment Service — we call it POETS — helps to make sure everyone involved in your care has all of the information needed for a safe and successful surgery. This includes your surgeon, your specialists, your primary care physician, and the doctors, nurses and staff who will care for you while you are in the hospital.

Planning your Care

Once you are scheduled for surgery, you may receive a phone call from a ChristianaCare pre-op nurse who will ask you several screening questions. The answers you provide will give your surgeon and medical team important information as they plan your care.

If we need more information about your health to help prepare for your surgery, you may receive a second phone call from a staff assistant with the POETS program to schedule an appointment with our specially trained Perioperative Evaluation and Treatment Team.

What to Expect

During your visit you will meet our nurse practitioner or hospitalist to complete the following:

  • Physical exam.
  • Comprehensive review of your past and current medical history, past surgeries and current medications.
  • Assessment of your heart, lungs, kidneys liver, diabetes, and anemia risks.
  • Instructions for the day of surgery.
  • Educational materials to help guide your care:
    • What to expect before your surgery.
    • What to expect while you are in the hospital.
    • What you will need to do once you return home to reduce your risk of complications as well as to recognize and get help for complications.

Your 45-minute POETS appointment may be held in-person, by phone or by video visit. For your safety, we can only allow a family member or friend to join in-person visits should you need assistance providing important medical history. A support person is welcome to join phone or video appointments.

Please know that you may be sent for additional lab tests. A member of our team may call you to follow-up on needed lab work and tests.

Your POETS team will share information from your appointment with your primary care physician, specialists and surgeon to ensure you are ready for surgery and to equip them with all of the information they need to provide the best possible care. Your POETS team also may visit you in the hospital after surgery to ensure that your recovery is successful and that you understand all of your doctors’ instructions to help you progress safely and comfortably at home.

Program Benefits

Our POETS program helps to better prepare you for surgery and reduce the chance of your surgery being cancelled. We review all of your medical information to put together the
entire clinical picture.

  • Better prepare you for surgery.
  • Reduce the chance of your surgery being cancelled.
  • Help you recover faster.
  • Shorten your hospital stay.
  • Decrease the risk of complications.

Patient Resources

The ChristianaCare POETS team looks forward to preparing you for a safe, successful surgery and a quick, complication-free recovery. Call 302-733-7370 or email POETS@christianacare.org for additional information.

ChristianaCare Newark Campus
Medical Arts Pavilion II (MAP II)

4735 Ogletown-Stanton Road, Suite 1225
Newark, DE 19713 directions
Phone: 302-733-7370
Fax: 302-325-5028