Asset 1 Virtual Health

Staying healthy is easier than ever

with the power of 24/7 virtual care.

An easy way to get primary care for caregivers
covered by the ChristianaCare medical plan.

Get started

Or, call 302-428-2400.

We’ve taken great health care – along with our top medical experts – and re-imagined it with YOU, our ChristianaCare caregivers, in mind.

 

With just a simple connection, gain easy access to a virtual practice that includes primary care and so much more.

 

There will be no charge when you get care from ChristianaCare Center for Virtual Health. All you need is your smartphone, tablet, or computer.

Get Care Anytime, Anywhere

Convenient world-class care available to fit you and your family's busy schedule

  • Zero copay for you and your covered dependents, ages 5 and up.
  • Easy-to-use technology to connect with your care team via video and secure text, with online self-scheduling of appointments.
  • Same day availability for appointments.
  • Extended hours on weekdays and weekends for scheduled visits or urgent matters.
  • Health care right where you are.
Talk to your care team now

Personalized Care, Unique to You and Your Family

What matters to you and your family, matters to us

  • Customize your needs by choosing a provider and an accompanying care team that’s right for you.
  • Partner with your own Patient Digital Ambassador (PDA), a personal health guide and support for any of your care-related or digital needs.
  • Get personalized health care plans or Working on Wellness plans (also known as WOW plans) to help you achieve your goals. Plan can include recommendations around stress management, exercise, nutrition, sleep, and more!
  • Get care from one of our Health Coaches for your specific wellness needs in exercise and nutrition.
  • Need an in-person visit? Our team will help coordinate care for you at one of our access points.
  • Get a FREE Welcome Kit that includes devices and different health tools to help you in your daily healthcare journey.
Sign up now!

Adult Care (Age 18+)

Our care is unique because it’s more than the primary care you’d receive at a traditional practice. We’ve added a host of services uniquely tailored to you. We make doing what’s best for your health radically convenient, personalized and fully coordinated.

Plus, you are always connected to your care team via secure text messaging. For example, if you wake up not feeling well, simply text your Patient Digital Ambassador. We call this “always-on” care.

Our primary care practice is open to employees and their dependents ages 5 and older.

The PDA is a medical and office assistant who can help you every step of the way. Not only is your PDA your liaison to your provider, he or she is also a technology master that can troubleshoot any digital issues.

You will be surprised at the amount of medical care that can be done online. Plus, once enrolled, you’ll receive a Welcome Kit. Tailored to you, it includes tools to assist with your care, such as monitoring blood pressure, weight and temperature. When in-person care is needed, we’ll help coordinate that for you.

The easiest way is to send a text message using our secure platform called Twistle.

A WOW Plan or Working on Wellness plan is a customized health plan that you and your provider create to improve your health and wellness. This could include goals for better sleep, more steps, more frequent exercise, and even smoking cessation.

No, by signing up with us, the Center for Virtual Health will become your new PCP.

If you’ve been receiving care from a ChristianaCare primary care practice, you do not need to transfer records. If your current provider is not part of ChristianaCare, we can assist you with having your records transferred to our Center.

There are options to receive in-person care if the need arises. In a lifethreatening situation, or upon direction from your care team, go to the Emergency Department. For urgent needs, your care team may direct you to a ChristianaCare-GoHealth Urgent Care Center. You can also arrange to visit one of the community access sites.

You can see the care team online. Each provider has an assigned nurse and PDA. Our care team also includes behavioral health consultants and a pharmacist.

Yes, you can choose from among our six providers.

Your primary care provider manages your day-to-day health needs and becomes your “medical home” — a place where you can build a relationship with your health care provider and seek medical advice for problems large and small. Your primary care provider cares for you through examinations, preventive health screenings, chronic disease management, care for acute illnesses and more.

You can sign up to join the practice by filling out the form below.

Pediatric Care (Age 5-17)

Our care is unique because it’s more than the primary care you’d receive at a traditional practice. Your child’s care will be personalized and fully coordinated.

Our convenient, extended hours allow you to connect your child with care quickly and around your family’s busy schedule. There are also expanded opportunities for age-appropriate counseling and guidance.

No, by signing up with us, a primary care provider in the Center for Virtual Health will become your new pediatrician.

Yes, every patient in the Center for Virtual Health is assigned a Patient Digital Ambassador. The PDA is a medical and office assistant who can help you every step of the way. Not only is your PDA your liaison to your provider, he or she is also a technology master that can trouble shoot any digital issues.

There are options for your child to receive in-person care if the need arises. In a life-threatening situation, or upon direction from your care team, go to the Emergency Department. For urgent needs, your care team may direct you to take your child to a ChristianaCare-GoHealth Urgent Care Center. You can also arrange to visit one of the community access sites. Lastly, we have a primary care provider who makes home visits for the practice on an as-needed basis.

Yes, our personalized and coordinated care is ideal for chronic conditions such as ADHD and depression and anxiety. Our care is also convenient for managing other chronic health conditions such as asthma and allergies. We provide team-based care for our patients which includes experts in behavioral health, clinical pharmacology, nursing and social work.

Your Own Expert Care Team

From care plans to constant communication with your care team, feel empowered as you navigate your health with experts who are here for you—whenever and wherever you need them.

 

Meet Your Care Team:

When you choose to establish care with one of our expert primary care providers, you will be linked with a nurse and a Patient Digital Ambassador (PDA) that are part of their accompanying care team.

Primary Care Providers Nurses Patient Digital Ambassadors (PDAs)

Meet Your Providers

➞ Meet Dr. Patel

➞ Meet Dr. Becker

➞ Meet Dr. Pan

➞ Meet Deb

➞ Meet Karen

➞ Meet Meghan

➞ Meet Ashley Tejeda-Pipoli

➞ Meet Melissa

Meet Your Nurses

➞ Meet Desiree

➞ Meet Marissa

➞ Meet Paula

➞ Meet Anita

Meet Your Patient Digital Ambassadors

➞ Meet Moulangerie

➞ Meet Natasha

➞ Meet Zenaida

➞ Meet Ashley

➞ Meet Kamille

➞ Meet Jamie Lynn

➞ Meet Amy Poltrone

Sign up now!

Getting Started with Virtual Health is Easy

After signing up, you will receive a text message or phone call within one business day from your own Patient Digital Ambassador (PDA) with next steps!














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