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We Serve Together

FOR THE LOVE OF HEALTHTM

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A Message from JANICE E. NEVIN, M.D., MPH

PRESIDENT & CHIEF EXECUTIVE OFFICER, CHRISTIANACARE

ChristianaCare is a partner in each person’s journey to greater health and well-being.

The ChristianaCare journey began in 1888, in Wilmington, Delaware, with a commitment to serve our community as expert, caring partners in health. For more than a century, ChristianaCare has grown to meet the needs of Delaware and the surrounding communities with compassion, courage and empathy — not just by adding brick and mortar buildings, but by embracing new technologies, innovating, learning and evolving to become a health system that understands and addresses the needs of the whole person.

As we look to the future, we have an opportunity to meet the health needs of the communities we serve much differently than we did in the past. We are reimagining how we deliver care — to deliver health, not just health care, to the people we serve.

We are on a mission to deliver the right care, at the right place — for everyone, in all of the communities we serve. We are using data in exciting, powerful new ways, leveraging artificial intelligence and machine learning to deeply engage with patients. We’re advancing the frontiers of science through gene editing. We’re innovating and creating new partnerships to address the non-medical needs that affect people’s health, including food security, housing, public safety, education and economic opportunity. And we’re moving away from fee-for-service payment models and toward value-based payment models, which support high-quality care at lower costs by incentivizing healthy outcomes instead of billable services. And of course, we continue to deliver hospital care that’s rated among the best in the world for quality and safety.

As we do all of this, we continue to focus on developing and supporting our caregivers, because they are the people who deliver on our mission of service every day. This past year, we increased our minimum wage to $15 an hour.

We launched a community service benefit program that provides paid time off for our caregivers to volunteer their time to charitable organizations in the community. And we announced that in fiscal year 2021, we’ll be providing 12 weeks of paid parental leave as part of our employee benefits package.

We do all of this in an effort to achieve our goals of Optimal Health, Exceptional Experience and Organizational Vitality. We do it to deliver on the promise of The ChristianaCare Way. We do it For the Love of Health™.

As clinicians and caregivers — and as neighbors and friends — ChristianaCare is a partner in each person’s journey to good health. I am incredibly grateful for the opportunity to serve our community and to work alongside the extraordinary caregivers who serve together, guided by our values, love and excellence.

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It’s a New Day

Today is a new day for ChristianaCare, and it calls for a fresh, vibrant look.

In October 2019, ChristianaCare unveiled a new look that signals our commitment to providing the right care, in the right place, at the right time, for everyone we serve.

A new logo based on Delaware’s state flower, the peach blossom, links ChristianaCare’s past, present, and future. It symbolizes the organization’s proud origins as well as vitality, longevity, growth and a commitment to health.

The well-known ChristianaCare green has been updated to a vibrant new hue, and it’s now joined by a palette of bright colors that represents the diversity and dynamism of our ChristianaCare today.

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ChristianaCare’s new brand identity respects its history and preserves its trusted name — with a new twist. By uniting the words ChristianaCare, the updated name represents the organization’s commitment to partnering seamlessly with people to achieve health in ways that they value.

Our joyful new look is a symbol of our promise to those we serve that we will support them throughout their lifelong health journey. It’s also a reflection of our values — love and excellence. We believe that health care is a relationship between human beings, and in the best health care, that relationship is a partnership in which each person feels loved. When we lead with love, excellence follows, and we create the best potential to make an impact on health.

Though our look is changing, we remain an independent, not-for-profit organization focused on impacting health. And we remain true to our mission, the ChristianaCare Way, which states: “We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value.”

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