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Exceptional Experience

Our extraordinary caregivers anticipate the needs of others

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As we work to make a positive impact on health for everyone we serve, our most important partners are our caregivers.

By supporting them, we enable them to create an exceptional experience for everyone we serve.

Extraordinary people,
extraordinary workplace

The extraordinary people who work at ChristianaCare make ChristianaCare an extraordinary place to work. But don’t take our word for it — a recent string of awards has also recognized us as a top workplace:

  • Forbes magazine ranked us #1 Employer in Delaware in its inaugural list of “America’s Best Employers by State.” 
  • The Philadelphia Inquirer’s 2019 Top Workplaces survey names us a best employer in the region.
  • For the 16th consecutive year a News Journal survey listed us as one of the Top Workplaces in Delaware. 
  • Computerworld ranked ChristianaCare as one of the nation’s 100 Best Places to Work in IT.

Ranked by Forbes as the #1 Employer in Delaware

Transforming Medicaid care

In our quest to transform health care for all, we have joined the Medicaid Transformation Project. Created by Avia, a national partner for digital health insights, strategic guidance and consulting services, the project involves 24 of the nation’s leading health systems working together on digital care solutions that address the health and social needs of nearly 75 million Americans on Medicaid. Among the project’s focus areas are increasing access to behavioral health and women’s and infant’s care, providing support for substance use disorder and developing ways to reduce unnecessary emergency department (ED) visits. The work kicked off in October 2019 when the group met to explore reducing avoidable ED visits by better linking EDs to primary care, behavioral health, specialty care care, social services and other resources..

“Thank you for being there!”

What’s one of the best ways to honor someone’s role in a major life event? With a “thank you.” The two simple yet powerful words are the heart of ChristianaCare’s Thank-You Project, which reconnects patients and caregivers after a meaningful care experience. The reunion offers people the opportunity to share stories and gratitude and express what each person means to the other.

Getting paid to give back

ChristianaCare caregivers can now get paid to volunteer. This new employee benefit offers our full-time, full-time flex and part-time caregivers time to volunteer at charitable, nonprofit organizations without taking vacation days. We’re supporting them to make a personal, positive impact on their communities.

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‘Angels’ inspire Bill Hodgman to get moving again

Bill Hodgman loves to be active. But a nearly fatal case of sepsis, which required multiple limb amputations, sidelined him for years and led to severe depression. His nurse Guirlene Clervoix, MSN, RN, and home health aides Joyce Everett, Melanie Lopez and Tanay Smith — all from ChristianaCare HomeHealth — were vital to the Wilmington area resident’s physical and emotional recovery. Motivating, encouraging and skilled, they were, in the words of Bill’s mother, “angels of mercy” who guided him to get moving again.

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Why do we anticipate the needs of others? FOR THE LOVE OF HEALTHTM

Dare to be amazing

“I dare each of you to focus on your amazing abilities, your talents and your newly learned skills… to do great things… each and every day, even if they’re really hard.” With this life challenge, Sharon Kurfuerst, Ed.D., chief operations officer, congratulated the Project SEARCH Class of 2019 interns during a June graduation ceremony. At the event, ChristianaCare caregivers and mentors joined interns and their families for a celebration marking the end of a nine-month internship experience for people with cognitive and physical disabilities.

Relax, you’ve got this — and we’ve got you!

ChristianaCare’s key to providing truly great health care is partnering with our patients. As more women want alternatives to managing labor pain, this year we became Delaware’s first health system to offer nitrous oxide as a pain-management option. Easily inhaled and self-administered — under a caregiver’s supervision — the gas is safe for mom and baby, quick to work and less expensive than epidurals or other pain medications. It also allows women to remain mobile while laboring. This respect for women’s health care wants and needs is the heart of our Center for Women’s & Children’s Health, which will open its newly expanded and family-focused building in 2020.

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Lymphoma patient’s CAR-T cell ‘miracle’

When Lynnette Williams-Briggs was diagnosed with advanced B-cell lymphoma, she thought it was a sure death sentence. A year later, her cancer is now in complete remission after successful chimeric antigen receptor — CAR-T cell — therapy at the Helen F. Graham Cancer Center & Research Institute’s Bone Marrow and Stem Cell Transplant Program. The highly personalized treatment extracts millions of T cells from a patient’s bloodstream, reprograms them to attack cancer cells and transplants them back into the patient for the fight. Briggs was the first person in Delaware to receive the therapy. A second patient had the treatment in December 2019, and our doctors are preparing several more people for CAR-T cell transplants in 2020.

I would have driven anywhere to get life-saving treatment, but I am thankful that I didn’t have to. I found my miracle closer to home.

Lynnette Williams-Briggs

SEAFORD, DELAWARE

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