Shortage of Contrast for Imaging Services

Because of a global shortage of iodinated contrast material (Omnipaque) caused by temporary overseas manufacturing disruptions, ChristianaCare is taking steps to preserve supply so that it remains available for the most time-sensitive and urgent patient needs. (Learn more in our frequently asked questions.)

Omnipaque contrast is the most widely used contrast material for CT scans and radiographic examinations at ChristianaCare facilities. It is also used for cardiac imaging and interventions, and in the GI lab, Surgicenter and other settings.

The shortage is expected to last several weeks, and likely into the summer months.

Hospitals and health care organizations worldwide are managing the effects of the shortage and the impact to patient care.

ChristianaCare is making every effort to meet the needs of patients who need this product in their procedures. We are working individually with physicians to prioritize those patients with the most urgent needs.

Wherever possible, we are using alternative contrast material and limiting its use to ensure adequate supplies for time sensitive and emergent exams. It is possible that some elective procedures that use this product will need to be delayed.

ChristianaCare will continue to look for options to minimize disruptions created by the shortage, as we serve our community as expert, caring partners in health.

Learn more in our frequently asked questions (FAQs).

COVID-19: Click here for what to expect at ChristianaCare during COVID-19

ChristianaCare

Shortage of Contrast for Imaging Services

Because of a global shortage of iodinated contrast material (Omnipaque) caused by temporary overseas manufacturing disruptions, ChristianaCare is taking steps to preserve supply so that it remains available for the most time-sensitive and urgent patient needs. (Learn more in our frequently asked questions.)

Omnipaque contrast is the most widely used contrast material for CT scans and radiographic examinations at ChristianaCare facilities. It is also used for cardiac imaging and interventions, and in the GI lab, Surgicenter and other settings.

The shortage is expected to last several weeks, and likely into the summer months.

Hospitals and health care organizations worldwide are managing the effects of the shortage and the impact to patient care.

ChristianaCare is making every effort to meet the needs of patients who need this product in their procedures. We are working individually with physicians to prioritize those patients with the most urgent needs.

Wherever possible, we are using alternative contrast material and limiting its use to ensure adequate supplies for time sensitive and emergent exams. It is possible that some elective procedures that use this product will need to be delayed.

ChristianaCare will continue to look for options to minimize disruptions created by the shortage, as we serve our community as expert, caring partners in health.

Learn more in our frequently asked questions (FAQs).

COVID-19: Click here for what to expect at ChristianaCare during COVID-19

ChristianaCare Patient Portal

Parent or Support Person Access

Do you have someone you want to authorize to have access to your Patient Portal?


Patients over age of 18

There are two ways to submit your authorization to have a proxy to your Patient Portal set up.

By e-mail

Send an email to MedicalRecordRequest@christianacare.org to request an electronic form be sent to your Patient Portal for completion. The form will appear as a Clipboard in your Portal to complete. For instructions on completing the Clipboard, see How to Complete a Patient Clipboard. For the patients over age of 18 and between 12-18, the expected time it will take to complete the request is 3 business days.

By PDF Scan and E-mail

Print and complete the Adult Proxy Authorization form. Then, scan and email the completed form to MedicalRecordRequest@christianacare.org. For the patients over age of 18 and between 12-18, the expected time it will take to complete the request is 3 business days.

Patients between age of 12 to 18 years old

Complete and submit the Adolescent Proxy Request form where limited Patient Portal access is available for scheduling appointments for your child and for messaging your child’s provider. No further access is available at this time due to privacy laws. Send the completed form by email to MedicalRecordRequest@christianacare.org or fax to 302-320-4859. For the patients over age of 18 and between 12-18, the expected time it will take to complete the request is 3 business days.

Patients under age of 12

Parents or legal guardians should e-mail MyHealth@christianacare.org and include the following information:

  • Your Legal First, Last Name and Date of Birth.
  • Your Spouse or Significant Other’s Legal First, Last Name and Date of Birth.
  • Your Child’s Legal First, Last Name and Date of Birth.
  • Parent/Legal Guardian’s e-mail address(es) that are to be set up with access.
  • Explanation of the request you are submitting.

For patients under the age of 12, it will take 2 business days to process request for access.