ChristianaCare

All visitors are required to wear masks.

For COVID-19 safety, all visitors to ChristianaCare facilities and services are required to wear masks. This includes visitors who are vaccinated. Please read our visitor guidelines before arrival.

Masks required at outpatient locations; visitors and support persons limited

All visitors at outpatient locations must be masked in alignment with the masking guidelines on our visitation policy page here. Patients at ChristianaCare’s outpatient services are advised to come to their appointments alone unless a support person is absolutely needed. If a support person is needed, such as a parent, guardian or spokesperson, we highly encourage that the support person be vaccinated. Outpatient practices are not requiring vaccination or a negative COVID test for visitors at this time.

All hospital visitors required to be vaccinated or have a negative COVID-19 test.

  • Inpatients in our Christiana, Wilmington and Union hospitals may have one visitor daily between 10 a.m. and 8 p.m. The visitor must be 16 or older.
  • Patients having outpatient surgery may have one support person accompany them. Support persons must be 16 or older.
  • All visitors and surgical support people must show proof of vaccination OR a negative COVID-19 test within the prior 72 hours.

Before visiting, click here for more details about visitation.

Visit coronavirus.delaware.gov or cecilcountyhealth.org for local vaccination and testing sites.

ChristianaCare Patient Portal

Parent or Support Person Access

Do you have someone you want to authorize to have access to your Patient Portal?


Patients over age of 18

There are two ways to submit your authorization to have a proxy to your Patient Portal set up.

By e-mail

Send an email to MedicalRecordRequest@christianacare.org to request an electronic form be sent to your Patient Portal for completion. The form will appear as a Clipboard in your Portal to complete. For instructions on completing the Clipboard, see How to Complete a Patient Clipboard. For the patients over age of 18 and between 12-18, the expected time it will take to complete the request is 3 business days.

By PDF Scan and E-mail

Print and complete the Adult Proxy Authorization form. Then, scan and email the completed form to MedicalRecordRequest@christianacare.org. For the patients over age of 18 and between 12-18, the expected time it will take to complete the request is 3 business days.

Patients between age of 12 to 18 years old

Complete and submit the Adolescent Proxy Request form where limited Patient Portal access is available for scheduling appointments for your child and for messaging your child’s provider. No further access is available at this time due to privacy laws. Send the completed form by email to MedicalRecordRequest@christianacare.org or fax to 302-320-4859. For the patients over age of 18 and between 12-18, the expected time it will take to complete the request is 3 business days.

Patients under age of 12

Parents or legal guardians should e-mail MyHealth@christianacare.org and include the following information:

  • Your Legal First, Last Name and Date of Birth.
  • Your Spouse or Significant Other’s Legal First, Last Name and Date of Birth.
  • Your Child’s Legal First, Last Name and Date of Birth.
  • Parent/Legal Guardian’s e-mail address(es) that are to be set up with access.
  • Explanation of the request you are submitting.

For patients under the age of 12, it will take 2 business days to process request for access.