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For Patients

Your Patient Privacy

Your Privacy Matters To Us

ChristianaCare is committed to providing you with quality healthcare information. The ChristianaCare Privacy Office has created these resources to demonstrate our commitment to your privacy in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Notice of Privacy Practices

This Notice of Privacy Practices (NPP) is about your information, your rights, and our responsibilities. It describes how your information may be used and disclosed by ChristianaCare, and how you can get access to it. Use the links below to view or print the NPP available in multiple languages.

Please click the Notice of Privacy Practices tab below to access the NPP in other languages.

Health Information Exchanges (HIEs)

ChristianaCare participates in Health Information Exchanges (HIEs) to deliver safer, more effective care. HIEs allow health care providers and patients to safely access health information electronically. View these Frequently Asked Questions & Answers for more information about the HIE programs in which ChristianaCare participates.

Patient Portal

View this webpage for more information about the ChristianaCare Patient Portal, including help for navigating your Portal. The Portal team can assist with requests such as updating contact information and emergency contact listed in your Portal.

Privacy Office Help

Call ChristianaCare’s Privacy and Compliance Hotline at 302-623-4468 to report a privacy concern or ask a question about completing Privacy forms, including requesting an amendment of medical records.

  • A Master Policy on Privacy
  • Acceptable Use Policy
  • Access by Individuals to their Designated Record Sets (DRS)
  • Access, Use and Disclosure of Psychotherapy Notes
  • Accounting for Disclosure of Protected Health Information (PHI)
  • Amendments-Corrections to Health Information
  • Authorization for Disclosure of Protected Health Information (PHI) to a Third Party
  • Business Associates & Contractors with Incidental Contact with Protected Health Information
  • Conditions for Treatment Form
  • Confidential Communications
  • Confidential Patient
  • Designated Record Set (DRS)
  • Disclosure of De-Identified PHI and Limited Data Sets
  • Disclosure for Law Enforcement Purposes
  • Disclosure of Protected Health Information (PHI)
  • Disposal of Confidential and Private Information
  • Management of Privacy Matters
  • Record Retention
  • Request by ChristianaCare for Protected Health Information from Other Organizations
  • Subpoenas, Court Orders, and Warrants
  • Privacy and Information Security Program
  • Photography/Recording/Filming of Patients, Visitors, and Staff

Health Care Disclaimer

Our website and other online health information tools do not provide medical advice, and is for informational and educational purposes only, and is not a substitute for professional medical advice, treatment or diagnosis. Call your doctor to receive medical advice. If you think you may have a medical emergency, please dial your local emergency response phone number.