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Patient Portal

Manage your care with a secure, personalized site.

Manage Your Care with the ChristianaCare Patient Portal

Use ChristianaCare’s Patient Portal to create a secure, personal site where you can be in control of your health. In your health portal account, you can make appointments, message your care providers, and more.

Please Note: We recommend using Chrome, Safari, or Edge web browsers when accessing the Patient Portal from a computer.  From a mobile device, please use the Patient Portal App.

Get the Patient Portal App

What Can You Do with Your Portals?

Schedule and see your appointments.

Schedule appointment

Message your provider (even attach forms).

View/print health records including provider notes, lab slips and test results.

See Covid information and immunization records.

COVID center

Request a prescription refill.

Medications and refills

Pay bills.

Bill pay

Connect with GoHealth UrgentCare.

GoHealth Portal

Access our Health Library.

Health library

Need Portal Help?

With the Patient Portal, you are able to view your medical information, view your upcoming appointments with physical therapy, occupational therapy or speech therapy, and link to health education sites.

At this time only limited pieces of your medical record are available. As we expand the use of our electronic medical record system, more of your records will become available to you electronically. Currently, ChristianaCare shows only selected parts of your medical record including:

  • All laboratory results except pathology and cytology reports
  • Radiology reports including X-Ray, CAT Scan, MRI and Ultrasounds
  • Medical information related to hospital admissions.

Information will become available at various times after your visit depending upon the test and when it was complete.

Your medication list is for a specific point in time during your hospital admission. You should bring an updated list of your medications anytime you visit a doctor or hospital visit.

Yes, the Patient Portal is a safe Internet site according to State and Federal rules. You can only see your health information in the Patient Portal by using your personalized ID and password, known only to you. Unlike normal e-mail, all Patient Portal messaging is done while you are securely logged on to our website. To stop unauthorized use, all health information is stored safely behind our firewall in our electronic medical record (EMR) system.

ChristianaCare has rules in place about the use of all health records by our staff and employees and has carefully outlined the only times under which your health information may be given to anyone outside the system. These rules follow state and federal law and are there to protect your privacy. Your name and e-mail address will be given the same care and privacy and will never be sold or leased by the ChristianaCare Patient Portal.

This is a free service.

Yes, your password can be changed online at any time by clicking in the upper right corner of the screen next to your account name, and click on “Account Settings”, and then click on the link and select “Change Settings with Cerner Health.”   You will also see options for editing your email address and security question.

Please keep your password secret and do not share it with anyone. If you believe that someone has found out your password, please change it.

Your Patient Portal information comes directly from your electronic medical record at ChristianaCare. If you believe there is an error in your medical information, please notify the ChristianaCare Privacy office at 302 623 4468.

At this time, ChristianaCare Patient Portal is for viewing only. You can send a message from the Portal asking for your personal information or health record to be corrected.

Yes, access will be set up for you within 3 business days of when you submit the appropriate form. See the proxy access page for details.

For patients under the age of 12, full access can be set up for the parents and/or legal guardians by sending an email to MyHealth@christianacare.org for this proxy access to be set up.  Please include the following information in your email:

  • Your Legal First, Last Name and Date of Birth
  • Your Spouse or Significant Other’s Legal First, Last Name and Date of Birth
  • Your Child’s Legal First, Last Name and Date of Birth
  • Parent/Legal Guardian’s email address(es) that are to be set up with access
  • Explanation of the request you are submitting

For patients between the ages of 12 and 18, we are only able to grant parents or legal guardians the ability to schedule appointments for their child or to have message exchanges with their child’s provider.  To have this access set up, the parent or legal guardian can complete and submit this Proxy Request form.  Send the completed form by email to MedicalRecordRequest@christianacare.org or fax to 302-320-4859.

Please note, it can take up to 3 business days to process your request.

Yes, follow the instructions above for requesting proxy access. This will need to be done for each child. You can use the same email address for each child. If you as the parent/guardian already have your own ChristianaCare patient portal, you will retain access to your own medical record information and will be able to login and switch between yourself and your children. You will be able to do this as long as you have used the same email address for yourself and your children.

Access is dependent on age range of the patient. To find more info click here.

You can revoke this access at any time by emailing MedicalRecordRequest@christianacare.org.  Please note, it can take up to 72 hours to process the request.

How To

View and download our Tip Sheets with the link above for common portal action steps.


Watch Support Videos on the link above that walk through need to know portal info.

Proxy Access

Learn how you can set up proxy patient portal access for a parent or support person.

Virtual Care FAQs

Review our Frequently Asked Questions for how to get care from your provider by video or voice.

Terms of Use

Review the Patient Portal Terms of Use to know the terms and conditions related to patient portal use.

Contact Us

Need additional help? Contact us.

Contact Us

If you need assistance with the following, please call 1-877-621-8014

  • Password or Security Question reset
  • Deactivate your portal account
  • Patient portal tutorial

For all other portal help, please email myhealth@christianacare.org and include the following information.  Please note, it can take up to 24 hours or next business day for a response.

  • Your Legal First and Last Name
  • Date of Birth
  • Explanation of the issue/question you are submitting