Price Transparency

ChristianaCare Health System delivers exceptional value, providing high-quality, safe care at costs that are generally much lower than the other comparable hospitals in the Philadelphia region.

ChristianaCare is rated among one of America’s 100 Best Hospitals by Healthgrades and a Best Hospital by U.S. News & World Report. Out of more than 4,500 hospitals in the U.S., ChristianaCare was one of only 29 this year to achieve the highest ratings in every common condition or procedure in U.S. News & World Report’s Best Hospitals rankings. This is the third consecutive year that ChristianaCare has earned that distinction — a record that only 14 hospitals in the country have achieved. ChristianaCare was also recognized as the best hospital in Delaware and was ranked No. 3 among the 90-plus hospitals in the Philadelphia region.

ChristianaCare is a teaching hospital that includes a Level I Trauma Center and a Level III Neonatal Intensive Care Unit, as well as a Comprehensive Stroke Center. Each of these designations represents a high level of capability to handle the most severe or complex cases.

This high level of service is delivered with a strong commitment to our community to ensure that health care is both effective and affordable. Additionally, as a not-for-profit health system with a century-long commitment to service, ChristianaCare reinvests back into the community to expand access to high-quality care and to make a positive impact on the health of our most vulnerable populations.

 Learn more about ChristianaCare’s commitment to our community.

If you are looking for the price transparency information for Union Hospital, visit UHCC.com.

Hospital charges include money spent on people, and money spent on the supplies, tools and support they need. We have an exceptionally skilled and talented health care workforce at ChristianaCare, comparable with other Top 100 Hospitals and academic medical centers across the country.

This tool presents comprehensive list of charges for each inpatient and outpatient service, or item provided by a hospital – each test, exam, surgical procedure, room charge, etc. Given the many services provided by hospitals 24 hours a day, seven days a week, the tool contains thousands of services and related charges. 

Amounts are almost never billed to a patient or received as payment by a hospital. The amounts are billed to an insurance company, Medicare or Medicaid, and those insurers then apply their contracted rates to the services that are billed. In situations where a patient does not have insurance, our hospital has financial assistance policies that apply discounts to the amounts charged. More information on our financial assistance policies can be found here.

Health insurance companies contract with hospitals to care for their customers. Hospitals are paid the insurance company’s contract rate, which generally is significantly less than the amount listed in the price tool. The insurance company’s contract rate, not what’s listed in the price tool, is the basis for determining the patient’s actual out-of-pocket costs. As an example, a hospital may charge $1,000 for a particular service, while the insurer’s contract rate may be $800. If the patient’s insurance plan indicates the patient is responsible for 20 percent of the contract rate, the patient would owe $160 ($800 x 20 percent)

The pricing tool is not particularly helpful for patients to estimate what health care services are going to cost them out of their own pocket. 

The charge listed in the tool is generally not the amount a patient will pay. If you have health insurance, the amount you will be billed and expected to pay for your services depends on your specific health insurance coverage and your insurance company’s contract with the hospital. If you do not have health insurance, you may be eligible for reduced costs under the hospital’s financial assistance policy, or you may be eligible for Medicaid coverage.

If you would like more information on the pricing tool, what your care will cost you or the hospitals’ financial assistance policy, please contact our customer service team at 302-623-7440.

Please consult with your insurance provider to understand your insurance coverage, which charges will be covered, how much you will be billed, information on deductibles and your expected out-of-pocket responsibility.

If your insurance provider is not shown in the price tool, we are not contracted with them, and you will be billed for 100% of all charges. If you would like more information or have other questions, please call us at 302-623-7440. Thank you.