Visiting a Patient: Hours and Guidelines
Visitation Guidelines effective August 23, 2021
Because of the increased spread of COVID-19 in our community, ChristianaCare has visitor restrictions in place to protect the health of our patients, visitors and caregivers
- Inpatients in our Christiana, Wilmington and Union hospitals may have one visitor daily between 10 a.m. and 8 p.m. The visitor must be the same person for the entire day. Visitors must be age 16 or older. They will receive visitor badges.
- Patients at our outpatient practices and services, including labs, rehabilitation services and imaging, are advised to come to your appointment alone unless a support person is absolutely needed. If a support person is needed, such as a parent or guardian or a spokesperson, we highly encourage that the support person be vaccinated.
- Patients having outpatient surgery may have one support person accompany them. Support persons must be age 16 or older and will receive a visitor badge.
- Visitors for inpatients and support people accompanying patients for surgery must be fully vaccinated for COVID-19 OR have a negative COVID-19 test within the prior 72 hours. Fully vaccinated is defined as having completed their first and second dose of Pfizer or Moderna, or their single dose of Johnson & Johnson.
- All visitors and surgical support people must show proof of vaccination OR a negative COVID-19 test. Digital and paper copies of a negative COVID-19 test will be accepted.
- All support persons and visitors are screened for COVID-19 symptoms and are not permitted entry if they do not pass the screening.
- Individuals coming to the emergency department may have one support person accompany them; that person must be screened for COVID-19 symptoms. Individuals admitted to the hospital from the ED may be permitted one visitor daily, but that visitor must be vaccinated or show proof of a negative COVID-19 test within the prior 72 hours.
- Patients in Labor & Delivery may have two support people accompany them, one of whom may be a doula. Both support people must be screened for COVID-19 symptoms. Once admitted after delivery, patients may have one support person who must be vaccinated or show proof of a negative COVID-19 test in the prior 72 hours.
- Patients in the Neonatal Intensive Care Unit (NICU) may have two visitors, one of whom is a parent or guardian.
Visitors and support people who wish to be vaccinated or tested for COVID-19 may visit coronavirus.delaware.gov or cecilcountyhealth.org for vaccination and testing locations in Delaware and Maryland.
All visitors at all locations must following masking guidelines:
- Visitors should allow extra time to complete the screening process.
- Visitors must remain masked at all times in our facilities, even if they are vaccinated or have a negative COVID-19 test. This includes remaining masked in patient rooms while visiting.
- Visitors wearing a valved mask will be given a surgical mask to use in place of/over the valved mask; valved masks only offer limited protection against COVID-19.
- Visitors may not stay overnight.
- Patient belongings are not accepted at our hospital front desks for transport to patients. Visitors should bring items with them to take to patients. (This does not include flower deliveries.)
- Visitation privileges may be discontinued at any time based on the patient’s clinical situation, visitor noncompliance or other factors.
- Visitation policies may differ between patients who may have COVID-19 and those receiving care for other reasons. Because of the risk to visitors of COVID-19 exposure, visitors are not permitted for suspected or confirmed COVID-19 patients, with limited exceptions. If you have questions, please speak with your nurse.
For everyone’s safety, support persons and visitors should:
- Bring cloth masks or other masks from home if possible. If not masked upon arrival, a mask will be provided.
- Remain in the patient’s room while visiting.
- Respect social distancing of at least six feet as much as possible, including in the patient’s room.
- Wash hands frequently with soap/water or alcohol-based hand sanitizer and limit surfaces touched.
Thank you for your understanding and for supporting the health of our patients and caregivers.
To contact a patient by phone, call 302-733-1000.
Many business units at ChristianaCare are limiting or eliminating walk-in visits. Please call ahead to check availability.
To protect the public, patients and caregivers from coronavirus, ChristianaCare shuttle service is for employees only until further notice.
To protect the public, patients and caregivers from coronavirus, ChristianaCare valet service is suspended until further notice.
Thank you for your understanding and cooperation.