Patients & Visitors

Visiting a Patient: Hours and Guidelines

Time with family members, friends and clergy are an important part of healing. Our visitor guidelines support a safe, restful environment for our patients.

  • The best time to visit is between 9 a.m. and 9 p.m.
  • After 9 p.m., visitors need a visitor badge from the information desk in the lobby. They will need to show photo ID (driver’s license, passport or other photo ID). Everyone must wear a badge during these hours.
  • If the patient is in a private room, the patient’s spokesperson may stay overnight. This person must be at least 18 years old.
    • For the privacy and safety of all patients, we may need to restrict overnight stays in semi-private rooms.
    • Some units may have different visitor hours or rules based on the needs of their patients. Ask the patient’s nurse if there are any special guidelines.
    • Sometimes we need to limit visitors for health and safety purposes. We will let you know this and why.
  • Visitors are not limited or denied visitation rights on the basis of race, color, national origin, religion, sex, gender identity or expression, sexual orientation or disability.
  • Visitors who feel sick should not visit. Instead, they should call, send a text message or e-mail.

To contact a patient by phone, call 302-733-1000.

Quiet Hours

  • Hospital Quiet Hours are between 9 p.m. and 6 a.m.
  • We ask patients and visitors to speak quietly, silence phones and lower TV volume.
  • Patients are encouraged to request eye masks, headphones or earplugs from their nurse.
  • If you have any concerns about noise, please tell your nurse.

Is It OK for Children to Visit?

Many patients enjoy visits from children, but sometimes visits are not permitted because of the patient’s health. Please check with the patient’s nurse before bringing a child to the unit. If a child is visiting:

  • Be sure your child knows what to expect before the visit.
  • All children must be supervised by an adult. Do not leave children alone with the patient.
  • Keep visits with children short.
  • Do not let your child crawl on the floors or carpets. We work hard to keep things neat and clean, but germs can hang around, and children can easily get sick.

There may be special visitor restrictions for adults and children during flu season. Call 302-733-1000 or check for information.