Visiting a Patient: Hours and Guidelines
Time with family members, friends and clergy are an important part of healing. Our visitor guidelines support a safe, restful environment for our patients.
- The best time to visit is between 9 a.m. and 9 p.m.
- After 9 p.m., visitors need a visitor badge from the information desk in the lobby. They will need to show photo ID (driver’s license, passport or other photo ID). Everyone must wear a badge during these hours.
- If the patient is in a private room, the patient’s spokesperson may stay overnight. This person must be at least 18 years old.
- For the privacy and safety of all patients, we may need to restrict overnight stays in semi-private rooms.
- Specialized Units may have different visitor hours or rules based on the needs of their patients. Ask the patient’s nurse if there are any special guidelines.
- Sometimes we need to limit visitors for health and safety purposes. We will let you know this and why.
- Visitors are not limited or denied visitation rights on the basis of race, color, national origin, religion, sex, gender identity or expression, sexual orientation or disability.
- Visitors who feel sick should not visit. Instead, they should call, send a text message or e-mail.
- For health reasons, lily flowers (which are high in the allergen pollen) and rubber balloons (which may contain the allergen latex) are not permitted in our hospitals. Mylar balloons are permitted.
To contact a patient by phone, call 302-733-1000.
- Hospital Quiet Hours are between 9 p.m. and 6 a.m.
- We ask patients and visitors to speak quietly, silence phones and lower TV volume.
- Patients are encouraged to request eye masks, headphones or earplugs from their nurse.
- If you have any concerns about noise, please tell your nurse.
Is It OK for Children to Visit?
Many patients enjoy visits from children, but sometimes visits are not permitted because of the patient’s health. Please check with the patient’s nurse before bringing a child to the unit. If a child is visiting:
- Be sure your child knows what to expect before the visit.
- All children must be supervised by an adult. Do not leave children alone with the patient.
- Keep visits with children short.
- Do not let your child crawl on the floors or carpets. We work hard to keep things neat and clean, but germs can hang around, and children can easily get sick.
There may be special visitor restrictions for adults and children during flu season. Call 302-733-1000 or check christianacare.org for information.
Intensive Care Units
- General visiting hours are between 9 a.m. to 9 p.m.
- Two visitors may visit a patient at one time.
- Visitors may be asked to step-out of the patient’s room temporarily based on care needs.
- All visitors who are minors must be accompanied by an adult who is not the patient and may not stay overnight in the patient’s room or in the waiting area.
- One consistent spokesperson is permitted to stay overnight with the patient in a private room; in a semi private room, the spokesperson is permitted to stay in the family waiting area.
- General visitation in the Women and Children’s Service Line is from 9 a.m. to 9 p.m.
- Support persons under the age of 16 may be permitted to stay overnight if they are a parent or designee of the patient.
- All visitors under the age of 18 who are not the parent or designee must be accompanied by another adult who is not a patient.
- All children visitors must be accompanied by another adult that is not a patient.
- During flu season, visitation is restricted and the guidelines will be posted for any child under the age of 16.
|Name of Unit||Number of Visitors|
|Triage||Up to two visitors.|
|Peri-operative/post-operative area||Up to two visitors before surgery and for the first hour after surgery.
Up to four visitors following the first hour after surgery.
|Labor and Delivery||Up to four visitors.|
|High Risk Maternity||Up to four visitors.|
|Antepartum 3A||Up to six visitors including support person and children.|
|Up to six visitors including support person and children.|
|Neonatal Intensive Care (NICU)||Two visitors permitted at bedside. Mother identifies support person and grandparents. Grandparents are encouraged to visit independently. All other visitors must be accompanied by a parent.|
|Pediatrics 4A||Parent must be present or approve permission for visitors. Permission is documented in the patient’s chart. Visitors must sign in when visiting Pediatrics 4A.|
|Wilmington 7N Behavioral Health
|Monday, Wednesday, and Friday: 6 p.m. – 8 p.m.
Saturday, Sunday, and holidays: 2:15 p.m. to 4:15 p.m. and
6 p.m. to 8 p.m.Two visitors may visit a patient at one time.
To protect the health of you and your loved one, some areas of the hospital may have additional guidelines about visiting a patient. Please ask the nurse caring for your friend or loved one if there are any special guidelines you need to follow.