ChristianaCare

Flu season visitor restriction – age 16 or older (Restricción de visitantes durante la Temporada de Influenza (Flu) – Mayores de 16 años.)

Flu Season Visitor Restriction

Visitors temporarily restricted to age 16 or older

As a safety first organization, ChristianaCare is implementing a temporary visitation age restriction starting Tuesday, Jan. 21. This temporary restriction protects patients, their loved ones and health care workers during this time of extremely high number of influenza cases and other respiratory illnesses circulating in our community.

The new restrictions limit visitors to patients in Christiana and Wilmington hospitals to persons age 16 or older. Children and teens younger than 16 years are most likely to get the flu and remain contagious longer than adults. This restriction does not apply to outpatient and ambulatory services.

Thank you for your understanding and cooperation.

For more information about the Flu visit our Health Library.


Restricción de visitantes durante la Temporada de Influenza (Flu)

Temporalmente solo se permiten los visitantes mayores de 16 años.

Como una organización que promueve la seguridad ante todo, ChristianaCare está implementando una restricción temporal en la edad de visitantes a partir del viernes 21 de enero. Esta restricción temporal protege a los pacientes, a sus seres queridos y al personal de cuidados de salud durante esta época con un número extremadamente alto de casos de influenza y de otras enfermedades respiratorias que circulan en nuestra comunidad.

Las nuevas restricciones, en los hospitales Christiana y Wilmington, sólo permiten visitas a pacientes de personas mayores de 16 años. Los niños y adolescentes menores de 16 años son más propensos a contraer el flu y son contagiosos por más tiempo que los adultos. Esta restricción no aplica a las áreas de servicios ambulatorios.

Gracias por su comprensión y cooperación.

Para más información sobre la gripe, visite nuestra Biblioteca de Salud.

Patients & Visitors

Visiting a Patient: Hours and Guidelines

Time with family members, friends and clergy are an important part of healing. Our visitor guidelines support a safe, restful environment for our patients.

  • The best time to visit is between 9 a.m. and 9 p.m.
  • After 9 p.m., visitors need a visitor badge from the information desk in the lobby. They will need to show photo ID (driver’s license, passport or other photo ID). Everyone must wear a badge during these hours.
  • If the patient is in a private room, the patient’s spokesperson may stay overnight. This person must be at least 18 years old.
    • For the privacy and safety of all patients, we may need to restrict overnight stays in semi-private rooms.
    • Specialized Units may have different visitor hours or rules based on the needs of their patients. Ask the patient’s nurse if there are any special guidelines.
    • Sometimes we need to limit visitors for health and safety purposes. We will let you know this and why.
  • Visitors are not limited or denied visitation rights on the basis of race, color, national origin, religion, sex, gender identity or expression, sexual orientation or disability.
  • Visitors who feel sick should not visit. Instead, they should call, send a text message or e-mail.
  • For health reasons, lily flowers (which are high in the allergen pollen) and rubber balloons (which may contain the allergen latex) are not permitted in our hospitals. Mylar balloons are permitted.

To contact a patient by phone, call 302-733-1000.

Quiet Hours

  • Hospital Quiet Hours are between 9 p.m. and 6 a.m.
  • We ask patients and visitors to speak quietly, silence phones and lower TV volume.
  • Patients are encouraged to request eye masks, headphones or earplugs from their nurse.
  • If you have any concerns about noise, please tell your nurse.

Is It OK for Children to Visit?

Many patients enjoy visits from children, but sometimes visits are not permitted because of the patient’s health. Please check with the patient’s nurse before bringing a child to the unit. If a child is visiting:

  • Be sure your child knows what to expect before the visit.
  • All children must be supervised by an adult. Do not leave children alone with the patient.
  • Keep visits with children short.
  • Do not let your child crawl on the floors or carpets. We work hard to keep things neat and clean, but germs can hang around, and children can easily get sick.

There may be special visitor restrictions for adults and children during flu season. Call 302-733-1000 or check christianacare.org for information.

 

Specialized Units

Intensive Care Units

  • General visiting hours are between 9 a.m. to 9 p.m.
  • Two visitors may visit a patient at one time.
  • Visitors may be asked to step-out of the patient’s room temporarily based on care needs.
  • All visitors who are minors must be accompanied by an adult who is not the patient and may not stay overnight in the patient’s room or in the waiting area.
  • One consistent spokesperson is permitted to stay overnight with the patient in a private room; in a semi private room, the spokesperson is permitted to stay in the family waiting area.

Maternity Hours

  • General visitation in the Women and Children’s Service Line is from 9 a.m. to 9 p.m.
  • Support persons under the age of 16 may be permitted to stay overnight if they are a parent or designee of the patient.
  • All visitors under the age of 18 who are not the parent or designee must be accompanied by another adult who is not a patient.
  • All children visitors must be accompanied by another adult that is not a patient.
  • During flu season, visitation is restricted and the guidelines will be posted for any child under the age of 16.
Name of Unit Number of Visitors
Triage Up to two visitors.
Peri-operative/post-operative area Up to two visitors before surgery and for the first hour after surgery.

Up to four visitors following the first hour after surgery.

Labor and Delivery Up to four visitors.
High Risk Maternity Up to four visitors.
Antepartum 3A Up to six visitors including support person and children.
Post-Partum 3B/3C/4B

 

Up to six visitors including support person and children.
Neonatal Intensive Care (NICU) Two visitors permitted at bedside. Mother identifies support person and grandparents. Grandparents are encouraged to visit independently. All other visitors must be accompanied by a parent.
Pediatrics 4A Parent must be present or approve permission for visitors. Permission is documented in the patient’s chart. Visitors must sign in when visiting Pediatrics 4A.
Wilmington 7N Behavioral Health

 

Monday, Wednesday, and Friday: 6 p.m. – 8 p.m.
Saturday, Sunday, and holidays: 2:15 p.m. to 4:15 p.m. and
6 p.m. to 8 p.m.Two visitors may visit a patient at one time.

To protect the health of you and your loved one, some areas of the hospital may have additional guidelines about visiting a patient. Please ask the nurse caring for your friend or loved one if there are any special guidelines you need to follow.