ChristianaCare

Safety Is Our Priority – Learn more

At ChristianaCare, everything we do is For the Love of Health™, and that focus has guided our response throughout the COVID-19 pandemic. We have redesigned how we deliver care to keep our patients and caregivers safe, while providing the high-quality care that our community needs and deserves. This includes greatly expanded options for virtual care and telehealth visits, as well as guidelines that support social distancing, wearing masks, a clean environment and limited numbers of patients and visitors to ensure safety. Learn More

Patient & Visitor Guide

Patient Relations

We want your experience at ChristianaCare to be as pleasant and comfortable as possible. If you have a question or problem that you cannot resolve by talking to your doctor or nurse, patient relations specialists are available to help you.

Patient relations specialists can:

  • Serve as your advocate.
  • Encourage communication between you and your treatment team.
  • Address your concerns.
  • Assist in resolving conflicts or disagreements.
  • Keep you informed of your rights and responsibilities.
  • Ensure that your rights as well as the rights of all patients and staff are respected.

Contact Us

Patient Relations offices are in the main lobbies of Christiana and Wilmington hospitals. To call Patient Relations from inside the hospital, dial 4608 at Wilmington Hospital or 1340 at Christiana Hospital. From outside, call 302-320-4608 or 302-733-1340. Office hours are Monday through Friday, 8 a.m. to 4:30 p.m.