ChristianaCare

All visitors are required to wear masks.

For COVID-19 safety, all visitors to ChristianaCare facilities and services are required to wear masks. This includes visitors who are vaccinated. Please read our visitor guidelines before arrival.

Masks required at outpatient locations; visitors and support persons limited

All visitors at outpatient locations must be masked in alignment with the masking guidelines on our visitation policy page here. Patients at ChristianaCare’s outpatient services are advised to come to their appointments alone unless a support person is absolutely needed. If a support person is needed, such as a parent, guardian or spokesperson, we highly encourage that the support person be vaccinated. Outpatient practices are not requiring vaccination or a negative COVID test for visitors at this time.

All hospital visitors required to be vaccinated or have a negative COVID-19 test.

  • Inpatients in our Christiana, Wilmington and Union hospitals may have one visitor daily between 10 a.m. and 8 p.m. The visitor must be 16 or older.
  • Patients having outpatient surgery may have one support person accompany them. Support persons must be 16 or older.
  • All visitors and surgical support people must show proof of vaccination OR a negative COVID-19 test within the prior 72 hours.

Before visiting, click here for more details about visitation.

Visit coronavirus.delaware.gov or cecilcountyhealth.org for local vaccination and testing sites.

Patient & Visitor Guide

Patient Relations

We want your experience at ChristianaCare to be as pleasant and comfortable as possible. If you have a question or problem that you cannot resolve by talking to your doctor or nurse, patient relations specialists are available to help you.

Patient relations specialists can:

  • Serve as your advocate.
  • Encourage communication between you and your treatment team.
  • Address your concerns.
  • Assist in resolving conflicts or disagreements.
  • Keep you informed of your rights and responsibilities.
  • Ensure that your rights as well as the rights of all patients and staff are respected.

Contact Us

Patient Relations offices are in the main lobbies of Christiana and Wilmington hospitals. To call Patient Relations from inside the hospital, dial 4608 at Wilmington Hospital or 1340 at Christiana Hospital. From outside, call 302-320-4608 or 302-733-1340. Office hours are Monday through Friday, 8 a.m. to 4:30 p.m.