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Auditor access to patient record via mutual agreement w/ insurance payer

Auditors Only Access Eligibility Confirmation Questions and Resources

Insurance Auditor Only Access

ChristianaCare grants auditors access to patient records via a mutual agreement with the insurance payer.  To inquire about this agreement, send a message to hims-payeraudit@christianacare.org

To begin the setup process, the auditor’s manager sends a message to hims-payeraudit@christianacare.org and includes the following information:

  • Auditor’s first and last name
  • Auditor’s company name
  • Auditor’s manager’s name
  • Auditor’s manager’s phone #
  • Auditor’s manager’s email address

Eligibility Confirmation

Upon eligibility confirmation, the auditor/manager will receive a series of guided messages outlining each step of the process.  Some of the messages will contain links to reference documents (also included below for convenience). The entire process will take about 2-3 weeks.

Questions and Resources

If you have any questions throughout the process, please send a message to hims-payeraudit@christianacare.org including your contact information.

Reference Documents