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Outpatient Pharmacy Services
Important: ChristianaCare Mail Order Pharmacy is transitioning to a new electronic health record.
If you or your dependents use the Mail Order Pharmacy, you must add or update your payment information in MyChart. Payment information from the old system will not move to the new system. Each person needs their own MyChart account.
Adding payment information now can help prevent delays. If payment information is missing the pharmacy may need to call you before filling your prescription.
Add your payment information
In MyChart:
- Sign in to ChristianaCare MyChart
- Add a payment method
- If a refill is being filled now, add your payment information right away.
- If you do not need a refill yet, wait for your refill reminder.
- Need help with MyChart, call 844-640-0300.
By phone:
- If you cannot use MyChart, call ChristianaCare Mail Order Pharmacy at 302-320-6760 from 8:30 a.m. to 6:30 p.m. Monday through Friday. Have your payment information ready. Dependents should call separately.
By fax:
- If you cannot use MyChart or call, fax the payment form to 302-623-0399.
For your safety, never send payment information or health information by email.
Manage Your Prescriptions
Use ChristianaCare MyChart to view medications, refill prescriptions, monitor refill status, receive notifications, manage delivery information and pay online.
Retail Pharmacies
Gateway Building, 2nd Floor
501 West 14th Street
Wilmington, DE 19801
Caregiver Mail Order Pharmacy
For medicines you take regularly, ChristianaCare’s caregiver/employee prescription plan uses a mail order pharmacy program. To process a new prescription order or request a presecription refill, use MyChart, being sure to provide your payment information.
- If you live in Delaware, Maryland, Pennsylvania or New Jersey, use ChristianaCare Mail Order Pharmacy. You can set this pharmacy in your MyChart “Manage My Pharmacies” section
- If you live in another state, use Optum Home Delivery.
- Please allow five to seven business days for prescriptions to arrive in the mail.
Phone: 302-320-6760
Fax: 302-623-0399
Email: cchsmailorder@christianacare.org
Hours: Monday-Friday, 8:30 a.m.-5 p.m.; Closed: Saturday and Sunday
Specialty Pharmacy
The ChristianaCare Specialty Pharmacy helps patients who have complex medication regimens that require close monitoring. These specialty medications are often associated with diseases such as cancer, HIV and hemophilia, among others.
Contact the ChristianaCare Specialty Pharmacy by e-mailing Specialty.Pharmacy@ChristianaCare.org or calling 302-320-2108 or 833-570-2697.