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Specialty Pharmacy
Learn More about Our Program
Have a question about your prescription? What to learn more about our program? Fill out the form below or call us at 888-619-6717.
Committed to Safe and Effective Treatments
The ChristianaCare Specialty Pharmacy provides medicine for certain complex, ongoing health problems. These medicines need to be closely monitored by a pharmacist for safety and effectiveness. They often need special handling such as cold storage and critical patient education like injection instructions. Also, they are usually expensive and require insurance prior authorization.
Accreditations earned by ChristianaCare Specialty Pharmacy show our commitment to safe, high-quality care. These include accreditation by urac and the Accreditation Commission for Health Care (ACHC).
Enroll in the Specialty Pharmacy
To enroll in the program, simply have your provider send your prescription to us. A member of the pharmacy team will create or update your pharmacy profile. The pharmacy will let you know if you have any special requirements from your insurance company.
The specialty pharmacy program offers many services to help with your health goals. Our pharmacy team works together to get you the support you need. We offer this support through many different methods, including face-to-face or telephone communication, video conferencing, email, and print communication.
We Accept Insurance
We are currently in-network for many drug plans. As part of our service, we coordinate billing and prescription drug plan claims. Our team will work directly with your provider and insurance to obtain specialty medication approval as quickly as possible. These medications can be expensive, even with insurance coverage. Our team will work to assist with lowering your out-of-pocket cost by locating available financial assistance programs.
How the Specialty Pharmacy Works
Personalized Care and Support
Our pharmacists work with your health care team. They review your health records and your providers’ notes. Using this information, they create a plan specifically for you. Then, a pharmacist will talk to you about your care plan. They will also teach you how to take your medicine.
Refills
Before you run out of medicine, our team will call you to help set up refills. You can also order a refill by calling the pharmacy at 302-623-1788.
Specialty Pharmacy Support
When you need medication for ongoing health concerns, we have you covered. Our team provides personalized support and can ship medicines right to your door.
These medications often need special handling such as cold storage and critical patient education like injection instructions. Also, they are usually expensive and require insurance prior authorization.
We accept insurance
We are currently in-network for many drug plans. As part of our service, we coordinate billing and prescription drug plan claims. Our team will work directly with your provider and insurance to obtain specialty medication approval as quickly as possible. These medications can be expensive, even with insurance coverage. Our team will work to assist with lowering your out-of-pocket cost by locating available financial assistance programs.
To enroll in the Specialty Pharmacy program, have your Physician/APC send your prescription to us. A member of the pharmacy team will create or update your pharmacy profile. The pharmacy will let you know if you have any special requirements from your insurance company.
Services Include:
- Benefits investigations
- Prior Authorization & Appeal completion
- Financial assistance funding
- Clinical review for therapy appropriateness upon initiation of each new specialty medication, including review of previous treatment history, medication history, labs, immunizations, interactions, precautions and allergies
- Initial and follow up assessments, including patient education, medication reconciliation, adherence support, side effect management and monitoring of labs
- Drug information support
- Recommendations for therapy optimization
- 24/7 access to a clinical pharmacist for urgent needs
- Medications shipped directly to patient in temperature-controlled packaging
- Proactive refill reminders
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