The Achieving Competency Today (ACT) Team Facilitator Development Program teaches facilitators how to successfully engage all team members and increase team effectiveness. The design is to instruct participants on the principles of effective group facilitation through interactive class discussion, individual mentoring, while co-facilitating an ACT team. The goal of this program is to develop effective individuals who will facilitate future improvement project teams, provide further organizational learning and institutional success in improvement science. | ||
Subject Area | Level | |
---|---|---|
Improvement Science | Advanced | |
Audience | Delivery | |
Program Managers, Supervisors, Quality and Safety professionals, Nurses, Residents/Fellows, Physicians, Pharmacists, Allied Health professionals, other individuals with advanced improvement science experience. | Facilitated group discussion sessions with unstructured dialogue, storytelling, and role-playing, where participants share practices and specific experiences with teams. Application of key concepts in a one-to-one mentoring relationship as co-facilitator of an ACT team. | |
Requirements | Pre-Requisites | |
Completion of ACT Course or other equivalent knowledge or approved Improvement Science training. Participation must be pre-approved by immediate supervisor, program manager and/or department head. | Masters degree, Certification in Medical Quality (CMQ), Certified Professional in Healthcare Quality (CPHQ), or Lean Six Sigma Blackbelt certified (LSSBB). | |
Credits/Certification | Length | |
Certificate of completion. | 9 hours over six sessions plus co-facilitation of Fall or Winter ACT course (13-week course). | |
Date(s) | Registration | |
Summer 2025: June 11, June 25, July 9, July 23, August 6, August 20, 3:00pm – 4:30pm | Apply on the ACT Team Facilitator Development Program application form below. Because of the structure and individual mentoring, class size is limited. | |
Fee(s) | Contact Information | |
No charge for ChristianaCare employees, Medical-Dental staff and credentialed providers. | For more information, please contact Claire Rudolph , Safety & Quality Education Specialist, 302-733-1237 or Loretta Consiglio-Ward, Program Manager, 302-733-5943. |
The ACT team facilitator development program teaches facilitators how to successfully engage all team members and increase team effectiveness. The goal of this program is to develop effective individuals who will facilitate future improvement project teams, provide further organizational learning and institutional success in improvement science.
John H. Ammon Medical Education Center
2nd Floor, Suite 2E65A
4755 Ogletown-Stanton Road
Newark, DE 19718 - directions
Phone: 302-733-5943