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For Patients

Medicaid and CHIP Eligibility Renewals

Medicaid and CHIP Eligibility Renewals Info

Every year individuals and families covered under Medicaid or the Children’s Health Insurance Program (CHIP) will need to submit information to confirm they are eligible for coverage. To receive eligibility packets, families must update their personal information through their state’s Medicaid agency by calling the office, visiting online or filling out a renewal form by mail.

Patients and families must contact their state’s Medicaid office to make sure they have their updated address, email, phone number and any recent name changes for themselves or a family member. Don’t Forget to Renew Your Medicaid Benefits Every Year!

Resources for Beneficiaries

Here are resources to help Medicaid beneficiaries in Delaware, Maryland, New Jersey and Pennsylvania to update their personal information and find out more:

  • Log on to Delaware ASSIST.
  • Call the Change Report Center at 302-571-4900, Option 2.
  • Send changes via fax to 302-571-4901.

Coverage through myMDTHINK due to aged, blindness, or disability, or are enrolled in a Home and Community-Based Services program:

  • Call NJ FamilyCare/Medicaid at 1-800-701-0710 (TTY: 711).
  • Visit the Stay CoveredNJ. Updating information online is preferred, as phone wait times can be long.
  • By mail — Complete and return the forms by mailing them back in the provided envelope.
  • Online — Complete your renewal online in COMPASS.
  • Telephone — Call 1-866-550-4355 or 1-215-560-7226 in Philadelphia to talk to a customer service representative.
  • In-Person — Complete and submit renewal in person at any local county assistance office.

If you or your loved ones no longer qualify for Medicaid or CHIP and you need financial assistance, please call the ChristianaCare Health Guides at 302-320-6586.

Together, we will help ensure that you and your family continue to get the health care coverage that’s needed. 

Frequently Asked Questions (Not State-Specific)

An eligibility renewal, also called a Medicaid renewal, is a process that checks to see if a member is still eligible for Medicaid each year. This check is federally required. 

If you need help completing your renewal form or need help in another language, contact your state’s Medicaid office. 

Make sure your contact information is up to date with your state’s Medicaid office. Contact information includes your name, mailing address, email address, and phone number.

If you lose the eligibility renewal form that was mailed to you, immediately call your state’s Medicaid office. As soon as you get a new form in the mail, follow the instructions so your information can be processed.

The amount of time it takes to process a renewal depends on if the application is complete and the type of Medicaid program. If your renewal form is complete and you have turned in all the required information, and you have not heard you’re your state’s Medicaid office in 30 days, please contact the office listed on your renewal form.

Find more information at the official state websites:

Delaware.

Maryland.

New Jersey.

Pennsylvania.

If you or your loved ones no longer qualify for Medicaid or CHIP and you need financial assistance, please call the ChristianaCare Health Guides at 302-320-6586.

Together, we will help ensure that you and your family continues to get the health care coverage that’s needed. 

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