Swank Center For Memory Care

The GUIDE Model

Additional dementia care services at no additional cost.

Request an Appointment Our Program Why choose us? Eligibility Contact Us

Contact Request

To request an appointment for The Guide Model, complete the form below or call 302-320-2620. Please provide the potential patient's name and contact information below.

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The Guiding an Improved Dementia Experience (GUIDE) Model may offer you more dementia care services at no additional cost.

The Centers for Medicare & Medicaid Services (CMS) enrolls patients in The GUIDE Model to provide ongoing dementia care services along with caregiver support.

CMS selected ChristianaCare to offer The GUIDE Model as part of a new nationwide initiative to:

Enhance the quality of life for people living with dementia.
Help people with dementia remain at home longer.
Reduce the burden on unpaid caregivers who are often family members.

The ChristianaCare GUIDE Model offers:

Comprehensive Care

Expert diagnosis and a personalized treatment plan along with ongoing care coordination and support to meet the needs of each patient and their caregiver.

Cost Coverage

All services under The GUIDE Model are available at no additional cost to eligible Medicare beneficiaries.

Why choose The GUIDE Model?

The ChristianaCare GUIDE Model is part of our Swank Center for Memory Care. As a program participant, you receive all the services our Swank Center can provide for the treatment of dementia along with support for your caregiver. Our GUIDE participants have access to expert clinicians and the latest Alzheimer’s treatment that distinguish the Swank Center as a leader in memory care.

Our multidisciplinary team of clinicians includes board-certified physicians in geriatrics, geriatric psychiatry, and neurology as well as specialized social workers, nurse practitioners and nurse educators. ChristianaCare clinicians participating in the Swank Center are here for all your health needs.

Swank Center Services:

Comprehensive assessments
Personalized care plans
Medication management
Monitoring and support
Care coordination across health care services and doctors
Caregiver education, training and support
Connection to community and peer support group

Additional benefits for The GUIDE Model participants will include after-hours support and respite care.

The GUIDE Model Beneficiary Eligibility Criteria

Dementia Diagnosis

Beneficiary has dementia confirmed by attestation from a clinician practicing within a The GUIDE Model dementia care program.

Enrolled in Medicare Parts A & B

Beneficiary must have Medicare as their primary payer and not enrolled in Medicare Advantage, including Special Needs Plans (SNPs).

Not Residing in Long-Term Nursing Home

Not Enrolled in Medicare Hospice

Services overlap significantly with the services that will be provided under The GUIDE Model.

Not Enrolled in PACE

Services overlap significantly with the services that will be provided under The GUIDE Model.

Please call or complete the form at the top of this page if you have questions about eligibility. Individuals with Medicare Advantage can use the services of the Swank Center for Memory Care even though they cannot take part in The GUIDE Model. Please call for more information.

Contact Us

Call 302-320-2620
Hours: Monday - Friday, 8:00 am to 4:30 pm

Emergency entrance of Wilmington Hospital

Swank Center for Memory Care at Wilmington View Location

ChristianaCare Wilmington Campus
501 W. 14th Street
Gateway Building, 5th Floor
Wilmington, DE 19801

Call 302-320-2620 Get directions

Swank Memory Care at Smyrna View Location

ChristianaCare at Smyrna
100 S. Main St.
Smyrna, DE 19977

Call 302-320-2620 Get directions

Exterior view of the ChristianaCare at Rehoboth office

Swank Memory Care at Rehoboth View Location

ChristianaCare at Rehoboth
18742 Coastal Highway
Rehoboth Beach, DE 19971

Call 302-320-2620 Get directions

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Language Access

العربية 844-245-5061
Kreyòl Ayisyen 844-245-5110
한국어 844-245-5113
普通話/普通话 844-245-5244
Español 844-245-5071

ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs.

ChristianaCare is a private not-for-profit regional health care system (tax exempt under Section 501 (c)(3) of the Internal Revenue Code - ID Number 51-0103684) and relies in part on the generosity of individuals, foundations and corporations to fulfill its mission. To learn more about how you can support our mission, please visit christianacare.org/make-a-gift.