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Supplier Payment Policy

We disburse payments based on policy and industry leading practice

Supplier Payments Policy Order Policy

ChristianaCare’s Accounts Payable team works in partnership with Supply Chain / Purchasing to onboard and disburse payments to suppliers based on policy and industry leading practice. Please find our Supplier Payments Policy and Order Policy below.

Supplier Payments Policy

  • Effective 11/1/2024, payment terms have been revised to align to industry category standards. Where applicable, discount terms will be considered.  In addition, minimum payment terms have been defined by supplier industry. Leadership approval is required for exceptions to this policy. Payment terms clock will be triggered by the later of the receipt of goods/services or the receipt of an invoice that fulfills ChristianaCare’s requirements. 
  • Payment frequency occurs weekly, on Thursdays with the exception of holidays. ChristianaCare will pay valid invoices in the payment run immediately following the calculated invoice due date.
  • To ensure prompt and accurate payment, where applicable, Supplier will promptly provide ChristianaCare with invoices that fully and accurately disclose the discounted price of all products and services purchased under this Purchase Order to allow ChristianaCare to accurately report its actual cost for all products and service purchases.  Suppliers should submit invoices via EDI or email adhering to ChristianaCare’s standard invoice guidelines, clearly referencing the required purchase order number.  Invoices submitted via email should be directed to our Accounts Payable Department (AccountsPayable2@ChristianaCare.org). Invoices mailed in should be sent to Christiana Care Health Services, Inc. ATTN: Accounts Payable PO Box 2653, Wilmington, DE 19805
  • If you have questions, concerns or comments regarding these changes or the status of your invoice, please contact our help desk at APHelpdesk@christianacare.org and please include your supplier number in your communications.

Order Policy

Please confirm PRICE & DELIVERY to: POConfirm@christianacare.org  and copy Buyer listed on the Purchase Order.  Buyer can be contacted directly at phone number noted on Purchase Order or via Purchasing @ (302) 623-3970.

If shipping charges contractually apply to this order, ship Bill 3rd Party via FedEx account #475670060, FOB Destination.

If combined shipping weight exceeds 150lbs, call 888-457-5851 for carrier instructions prior to shipping. Please insert our PO# in recipient 2nd address field.

Each party is responsible for compliance with all applicable laws, rules, regulations, or ordinances which may relate to its respective activities and responsibilities under this Purchase Order. The intent of the Purchase Order is to enter into a commercially reasonable and fair market value arrangement. The parties in good faith believe that this Agreement fully complies with the Anti- Kickback Statute (42 U.S.C. §1320a-7b(b)) and The Ethics in Patient Referrals Act, 42 U.S.C. § 1395nn and respective implementing regulations.