ChristianaCare Emergency Department

Providing a safe, respectful and caring environment.

Welcome What to Expect During Your Visit Important Information Patient & Visitor Resources

Welcome to the Emergency Department

Our care team serves as a partner in your health to provide a safe, respectful and caring environment. Please keep in mind the steps included here can happen at the same time or in a different order to provide you care as soon as possible.

If your symptoms change or you start to feel worse, please let someone from your care team know right away

What to Expect During Your Visit

Check in:

When you arrive, please speak to a team member at the check-in window.

See the nurse:

A nurse will speak to you about why you are here and how you are feeling.

Waiting room:

While we get your treatment room ready, you will stay in our waiting room. Sometimes, there are medical emergencies that can cause wait times. Our team works together to keep you safe and provide you with the best care as soon as possible.

Treatment room:

Your health care provider will talk with you, complete your exam, and may order tests or medicines to help you.

Registration:

A member of your care team will check in to ensure we have your current information. Please provide any insurance, workers compensation or accident information to a registration team member.

If you need to leave the Emergency Department, please let a team member know.

For the Love of Health Podcast

Why can ED wait times be so long? Learn how factors like hospital-wide patient volume, case severity prioritization and the ripple effects of post-acute care facility shortages contribute to a significant bottleneck, on the ChristianaCare podcast, For the Love of Health.

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Important Information

Lab work (blood tests): 2 hours
X-ray: 1 hour
CT scan: 4 hours
Ultrasound: 2 hours

*Test times may vary.

Please ask a member of your care team before eating or drinking. You may or may not be able to eat or drink depending on your condition or on the care needed.

For your safety, we limit visitors to one while in the hallway and two in treatment rooms. Visitors can get a pass at the check-in window.

All caregivers should introduce themselves to you when they are in your room or providing care. If they do not, please ask.

Patient & Visitor Resources

Christiana Hospital

West End Café (Between the Main Lobby and the Women’s Building)

Full-service cafeteria.

Open daily.
Breakfast 6:30–10 a.m.
Lunch 10:30 a.m.-3:30 p.m.
Dinner 4-7 p.m.
Late-night 11 p.m.–3 a.m.

Brew HaHa! (Main Lobby)

Coffee, pastries and snacks.
Monday–Friday 6 a.m.–9 p.m.
Weekends 6:30 a.m.–6 p.m.

Brew HaHa! (Ammon Center)

Coffee, sandwiches, soups, pastries and snacks.
Monday–Friday 6:30 a.m.–6 p.m.

Corner Café (located on the first floor of the Women & Children's Health Building)

Coffee, espresso, pastries, breakfast and lunch
Monday-Friday 9:00am-4:00pm

Our Patient Portal is a secure personal website that allows you to be more informed about your health records. If you are already a patient but don’t have an account, then you can create an account using the Self-Enroll link below:

Patient Portal Login

Self-Enroll for a Portal Account

Daisy Award

The international DAISY Award rewards and celebrates nurses’ extraordinary clinical skill and compassionate care. ChristianaCare’s Professional Nurse Council selects awardees from nominations by patients, families and colleagues and honors them in a special ceremony. Patients, their loved ones, staff and volunteers are welcome to make nominations. Use our online forms here or text DAISY to 302-570-4577.

Rose Award

The ChristianaCare ROSE Award recognizes our partners in nursing because it takes an entire dedicated team of caregivers to serve our patients. ROSE stands for Raising Our Standard of Excellence. View eligibility and nomination information here.

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