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Patients & Visitors

For Patients

All the information you need, from your stay; to preparing for surgery.

Welcome to ChristianaCare. While you are our guest, we will work hard to provide you the very best health care in a safe, comfortable environment.
Before you arrive at a ChristianaCare hospital or surgicenter for your surgery, it may be helpful to review the information here.
Know your patient rights and responsibilities using this comprehensive guide, covering topics of privacy and respect.

For Patients A-Z

A
Accepted Insurances

A list of accepted insurances for ChristianaCare.

Accessibility and Special Needs

Information on wheelchair access and service animals.

Advance Care Planning

Planning ahead is for everyone.

B
Billing

We will do everything possible to expedite your claim for the hospital services you have received.

C
Conditions for Treatment

Important consents, releases and responsibilities that every patients should know.

E
Ethical Practices

ChristianaCare is committed to providing patient care and conducting business operations in an ethical manner.

F
Financial Assistance Program Summary

ChristianaCare serves our neighbors as respectful, expert, caring partners in their health.

H
Health Guides

ChristianaCare Health Guides will help connect you with health care services including regular check-ups and visits to a doctor’s office when you are sick.

Hospitalists

Your primary-care physician may ask that a hospitalist be in charge of your care while you are in the hospital.

L
Language Services

Language Services at ChristianaCare is committed to ensuring safe, high quality care for our culturally diverse population.

Lost and Found

We try our best to find and return lost items to their owners. If your item is found, we will contact you to arrange to return your property.

M
Medicaid and CHIP Eligibility Renewals

Resources to help Medicaid beneficiaries in Delaware, Maryland, New Jersey and Pennsylvania.

Medical Records

We are committed to the availability, integrity and accuracy of the patient's health information.

O
Online Scheduling

Convenient online appointment scheduling for your care needs.

P
Patient Relations

We want your experience at ChristianaCare to be as pleasant and comfortable as possible.

Patient Rights and Responsibilities

If you have a concern about the quality and safety of your care, please talk about this with your doctor.

Personal Belongings

We strongly recommend the following to keep your personal belongings safe during your hospital stay.

Preparing for Surgery

Preparing you for surgery at ChristianaCare.

T
Tell Us About Your Stay

Complete the survey you receive from us after your stay to tell us about your experience.

W
We Ask Because We Care

We are committed to ensuring all patients receive the very best care.

Y
Your Discharge

What to do when you are ready to leave the hospital.

Your Hospital Stay

While you are our guest, At Christiana Care, we will work hard to provide you the very best health care in a safe, comfortable environment.