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Cough & Cold Line

In anticipation of an increase in respiratory illness in our community -- flu, RSV and COVID-19 -- ChristianaCare has set up a new COUGH & COLD LINE to help you out! If you are 18 and older and don’t feel well, CALL 302-623-7400, Monday through Friday, 8 a.m. to 4 p.m.

Through a series of prompts, the ChristianaCare COUGH & COLD LINE will provide helpful info on how best to manage your cold, flu and COVID-19 symptoms at home. We’ll also guide you on when you should seek care.

Through the ChristianaCare COUGH & COLD LINE, we can help connect you with a ChristianaCare virtual primary care provider.

If your need is more urgent, there are 16 ChristianaCare Go-Health Urgent Care Centers in DE and MD. Save your spot in line or set up a virtual visit.

Your Hospital Stay

Inpatient Services

Resources to make your stay pleasant and comfortable.

Language Services Mail & Deliveries Spiritual Care & Chaplains Patient Relations

Language Services

We want you and your family to understand everything about your health, and are proud to offer free interpreters for languages other than English, including ASL. Interpreters are available in person, by phone, or by video.

For more information, call (302) 733-1861 or email interpreters@christianacare.org.

Mail & Deliveries

If you get mail or gifts during your stay, they will be delivered to your room. When you leave the hospital, mail will be forwarded to your address.

Please keep the following guidelines in mind for flowers and balloons:

Some units don't allow flowers. If flowers are delivered to these areas, they may be left on the nurses' station.
No lilies or latex balloons are permitted in the hospital, as they may be harmful to some patients.
Mylar balloons are permitted.

Spiritual Care & Chaplain Services

Chaplains: Our chaplains come from many faiths and are here to support you. They work closely with your care team to help with your spiritual needs.

Community Spiritual Care: Faith leaders from your own community are welcome to visit you.

Quiet Spaces for Prayer & Meditation: You can visit our meditation space for quiet time or prayer. In Newark, this space is located in the main lobby near the A/B elevators. In Wilmington, the space is located near the main lobby.

Islamic Prayer Time: The meditation space is reserved for Islamic prayer every Friday from 11:30 am to 1:30 pm.

Patient Relations

Your hospital stay should be a positive experience. If you have a question or concern that cannot be resolved by speaking with your care team, representatives from Patient Relations are available to listen and assist between 8:00 am and 4:30 pm. Visit the Patient Relations page for more detail and contact information.